Nemlissa mobile screens with achievements, fundraising activity and rankings

Nemlissa

UX &UIDesign systemDevelopment Preparation

About

Nemlissa is an Israeli startup in the crowdfunding sector. The company has developed a unique, innovative app for ambassadors (fundraisers) participating in fundraising campaigns. The app centralizes and streamlines every stage of the fundraising process, providing ambassadors with effective, comprehensive tools for raising funds.

Challenge

A study conducted on the Nemlissa app revealed a slowdown in activity among fundraisers. Initially, fundraisers are excited and committed to the cause, investing significant time and effort into raising donations. However, as the process unfolds, they often begin to feel drained and lose motivation, causing their pace to slacken.

Solution

Gamification

Transforming complex or impersonal processes into user-friendly and inviting experiences by incorporating game-like elements.

In effect, we shift the user's emotional focus toward the experience and the fun, drawing them in and motivating them to take action.

point of departure

At this stage, I received the screens from the MVP version, which had been released for open use among a group of testers.

Following user monitoring and research, several design and specification issues emerged; additionally, the design was identified as underdeveloped, which was also impacting the user experience.

Nemlissa MVP version screens — fundraising results and rankings
MVP version screens

Boring design lacking
user experience and
engagement.

Target audience

Campaign Fundraisers
Smartphone owners with app experience
Looking to maximize their earnings

User Profile

Portrait of Danial Gil

Danial Gil

Graphic Designer

background

Member of an association for homeless children and fundraiser for its annual campaign.

Pain Points

  • Lack of motivation during the middle stages of the campaign
  • A lack of desire or willingness to put in the effort to fundraise and succeed.
  • Lack of connection between the ambassadors
  • A dry data management interface that fails to engage the user.

“Sometimes, the hardest thing is to remain committed to a role when you can't find any interest in it”

Research Breakdown and Conclusions

A lack of motivation among recruiters affects the recruitment process and slows it down significantly.

The style of an interface influences the level of interaction the user develops with it.

A lack of success in recruitment leads to despair and a lack of motivation.

In the middle stages of the campaign, enthusiasm fades, interest wanes, and the excitement dulls.

Solution

Gamification

Transforming complex or impersonal processes into user-friendly and inviting experiences by incorporating game-like elements.

In effect, we shift the user's emotional focus toward the experience and the fun, drawing them in and motivating them to take action.

User journey

Nemlissa user journey workshop: overlapping photographs of handwritten sticky notes mapping user actions, thoughts and feelings

Information Architecture

DonationsPersonal tabGeneral tabPersonal Achievements& BadgesPersonal DonationDataTop Ambassadors -LeaderboardAmbassadorAchievement PagePeer Appreciation

Wireframes

Nemlissa app wireframesThree hand-drawn mobile screens: ambassador communication and feedback on the left, top performing members and leaders in the center, and personal achievements on the right.General TabAmbassadorCommunicationand FeedbackGeneral TabTop PerformingMembers and LeadersPersonal TabView Achievements

Design System

Typography

Headline 1

H1 24px

Headline 2

H2 18px

Headline 3

H3 14px

Paragraph

P 14px

Color

pink#FFB7AD

blue#335EF7

light purple#E6EBFE

gray#4A4A4A

opaque gray#3C3C3C

Spacing

4px XS
8px S
12px M
20px L
28px XL
32px XXL

Buttons

SubmitDefault
SubmitDisabled

Icons

Tabs

Horizontal tabs

TAB 1TAB 2
פתוחבתהליךבוצע

UI Screens

Nemlissa final UI screensThree alternating mobile screens with labels identifying the general tab, top fundraisers, personal donations, achievements, donation status and gamification.General tab: kings and top fundraisersPersonal tab: achievements and recent donationsMain screen: donation status and gamificationGeneraltabThe kingsTop userPersonalTabAchievements and scoreData, Personal DonationsMainScreenDonation StatusGamification